Blog

Most office workers will never return full-time, survey says

Lots of similar surveys appearing at the moment. Best that can be said is that there seems to be a polarization of views from those who say “good

McKinsey and Digital Strategy

Some of the recent McKinsey articles on digital strategy. Four myths about building a software business Five Fifty: So you want to be a software company How COVID-19

The Myth of Big Tech Competence

It appears that all large established organizations struggle to deliver on time and on budget. https://www.nytimes.com/2021/09/14/technology/facebook-vip-system.html Anyone who has worked for a large organization has probably had a

Amazon to pay full college tuition for front-line employees

Well, that’s an interesting move! https://www.aboutamazon.com/news/workplace/amazon-to-pay-full-college-tuition-for-front-line-employees Amazon’s more than 750,000 operations employees in the U.S. are eligible for fully funded college tuition, including cost of classes, books, and

The “Great Attrition”

Whether it is “the great economic reset”, the “the great dispersion”, or some other key aspect that will drive the biggest impacts post-covid remains to be seen. Now

Pet insurance: Why startups are winning

The dynamics of the pet insurance market are a little different than most insurance markets. The size and claims profiles are rather unique and seem to make this

The Social Dilemma

If you have not yet watched this documentary, I would urge you to do so. It raises many important digital ethics issues. Most of which I think we’re

Be afraid: Executives warn about personal data harvesting and use

This is a very worrying article based on a recent KPMG survey about data privacy. If directors of companies are concerned about what their companies are doing with

A decade and a half of instability: The history of Google messaging apps

Anyone who thinks that Big Tech companies such as Google have it all sewn up need to think again. Here is a very long sad story of how

This is the real story of the Afghan biometric databases abandoned to the Taliban

This story is a very stark reminder that who own and has access to our personal data can have very profound consequences. https://www.technologyreview.com/2021/08/30/1033941/afghanistan-biometric-databases-us-military-40-data-points By capturing 40 pieces of

Why Every Executive Should Be Focusing on Culture Change Now

Here is a useful Sloan Management article with a summary of what many people now see as the key elements for any organization seeking to be more adaptable

How data shielded our most vulnerable during the pandemic

A very interesting discussion about managing sensitive digital data at scale. Worth reading and asking yourself how you would look at the challenge of using this data in

Artificial intelligence liability: the rules are changing

The role and impact of changes I the legal system is a key topic for widescale adoption of digital technologies such as AI. https://blogs.lse.ac.uk/businessreview/2021/08/16/artificial-intelligence-liability-the-rules-are-changing/ The law has been

LinkedIn CEO Ryan Roslansky decides to allow employees to work remotely for good

Is this a gimmick? Is it only something that Big Tech companies need to do to keep the best staff? Or is this leading the way? https://www.bizjournals.com/sanjose/news/2021/08/02/linked-in-permanent-remote-work.html LinkedIn

What will happen to business travel after the pandemic?

As reported in the latest newsletter from Ben Evans, the debates about future work patterns continue. https://skift.com/2021/08/12/global-consulting-firms-project-they-will-save-almost-1-billion-by-cutting-corp-travel-in-2022/ Like most things, if you want to understand what’s happing in

Millions of Web Camera and Baby Monitor Feeds Are Exposed

Are we surprised by this? Unfortunately not. And this is just one of many such warnings we’ll be seeing over the coming months and years. Good software engineering

Hundreds of AI tools have been built to catch covid. None of them helped.

A really useful analysis of the use of AI-based tools over the past 18 months. The disappointing conclusion is based on a catalog of errors and lack of

Amazon will pay you $10 in credit for your palm print biometrics

So, $10 in exchange for your palm print. A good deal? https://techcrunch.com/2021/08/02/amazon-credit-palm-biometrics

The CEO of Pfizer on Developing a Vaccine in Record Time

Absolutely fascinating discussion of the Pfizer journey. A “must read” on what it takes for a Large Established Organization to act in an agile way. What does it

With open banking on the horizon, the fintech-SME love story is just beginning

Another great example of data-driven innovation is Open Banking. And its impact are just starting to become clear. This is a great summary of why. https://techcrunch.com/2021/07/16/with-open-banking-on-the-horizon-the-fintech-sme-love-story-is-just-beginning/ Since open

O2O

Some fascinating illustrations of O2O from Andrew Ng. https://www.andrewng.org/video/ There is a rise of O2O (online to offline) services, in which users are using their cellphones to get

Importance of Trust in AI

A very useful discussion of the different influences on trust in AI. A really key topic as AI-based systems become more widely used. https://medium.com/geekculture/importance-of-trust-in-ai-622b303dc91f In this article, we

Business Agility Value Stream

The SAFe people have recently updated their Business Agility article. This is the keystone article that defines and explains what we mean by Business Agility, and the value

Who has access to your health data?

Here is a new “Data Uses Register” from the NHS. It lists who has access to which datasets and why. https://digital.nhs.uk/news-and-events/latest-news/nhs-digital-launches-data-uses-register-to-improve-transparency The new data release register provides an

Latest MIT Sloan article by John Cotter on culture change

Just saw this latest article by John Kotter on dealing with culture change as we come through the pandemic. Is there anything remotely new here? Hasn’t this been

Home or office? Survey shows opinions about work after COVID-19

Another interesting survey and analysis about the future of work after the pandemic. This one is from the World Economic Forum and involved polling of 12,500 people across

Shock treatment: can the pandemic turn the NHS digital?

More on covid and its implications for digital transformation in the public sector. https://eandt.theiet.org/content/articles/2021/07/shock-treatment-can-the-pandemic-turn-the-nhs-digital/ Spoiler alert: No.

5 Key Lessons from HBS’s Pandemic Teaching Transformation

Good solid advice, and very much inline with my own experiences teaching online. https://hbsp.harvard.edu/inspiring-minds/5-key-lessons-from-hbs-pandemic-teaching-transformation

Apple vs Facebook: how the war between the Silicon Valley giants is changing tech

I really enjoyed this article. It clearly lays out some of the biggest digital economy challenges of our time: Control of the internet, exploitation of personal data, how

‘Ventilator challenge’ to equip NHS for Covid lost £143m of public money

This is one of the reasons that you have to be very, very careful with “open innovation” approaches and mass hackathons. The opportunities for waste and inefficiency is

The UK’s Most Valuable Unicorns

Who knew?

World’s first 3D-printed steel bridge opens in Amsterdam

One of the key digital revolutions in the past decade is 3D printing. It’s starting to have more and more of an impact to the extent that major

FinTech-as-a-Service

Another interesting example of the component-based platforms approach to building new solutions using a pre-built digital technology stack. https://www.railsbank.com/ Prototype, build and scale any financial use-case using our

In business schools, are we teaching management or entrepreneurial skills?

This is a fascinating discussion by Steve Blank about the way he shifted his thinking about teaching entrepreneurial skills at business schools and the use of experiential approaches.

Your AI pair programmer

Interesting development to apply AI to software code development with Github’s Copilot and the new features in VisualStudio’s IntelliSense. https://copilot.github.com/ https://code.visualstudio.com/docs/editor/intellisense Use machine learning to improve developer productivity.

Why Pivoting People Is a Strategic Priority

No startling insights here, but a good summary of the opportunities and challenges for people in the workforce as we transition in post-pandemic to a digital economy. https://sloanreview.mit.edu/article/why-pivoting-people-is-a-strategic-priority

Pentagon cancels $10bn ‘Jedi’ contract

Digital technologies move forward quickly….often much more quickly than governments can manage the contracting for those technologies. Add to that the political dimensions of very large high-profile infrastructure

The Great Resignation

I know from personal experience that many people have taken the last few months as time to reflect on their lives, jobs, and what they want to do

Fintech doesn’t matter

Excellent commentary from Dave Birch making the point that innovation in financial services is not going to bedriven by fintech (digitizing what they do now) but regtech (changing

Get ready for years of new tech regulations

Maybe it is not just death and taxes we have to look forward to…..add to the list “lots of new tech regulations”. Sigh. https://www.axios.com/microsoft-big-tech-regulations-7d1565a1-c807-4006-bda0-4920a2f01427.html It’s not just antitrust