Toward Digital Fluency

Just reading through this report from Accenture. I think there are some nice ideas here about “Digital Fluency” and what this means, why it is important for everyone, and how to get there. I quite like the 4 personas describing the kinds of remote working patterns. Some interesting observations about people development and leadership. What do you think?

Digital fluency is an integrated framework measured by your digital workforce’s technology quotient (TQ) + digital operations + digital foundations + digital leadership and culture. When all four facets are in place, workers gain agility, and the organization leads in key performance metrics such as innovation and customer service.